Privacy Policy
Effective Date: 10 November 2025
Last Updated: 10 November 2025
1. Introduction
Thivushyxao ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us via email or contact form
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Postal address
- Phone number
- Payment information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed
- Links clicked
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please see our Cookies Policy for more information.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer service and support
- Sending you order confirmations and updates
- Personalising your shopping experience
- Improving our website and services
- Sending marketing communications (with your consent)
- Preventing fraud and enhancing security
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and website hosting.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Under New Zealand privacy law, you have certain rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to object to processing of your information
- Right to withdraw consent
To exercise these rights, please contact us at info@thivushyxao.world.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of New Zealand where data protection laws may differ.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Thivushyxao
45 George Street, Wellington 6011, New Zealand
Phone: +64 4 8356 7421
Email: info@thivushyxao.world